Fragrance Direct UK Reviews
(Rated by 1620 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFFGREAT OFFER
15
£OFFOverall Rating
5.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Return Policy4.5
- Price & Quality5.0
- Shipping & Delivery4.5
Recent Customer Reviews (6)
Fanette LaCaille
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Jayden Carter
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Brittany Diggs
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Melville Girard
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Anja Bader
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Andreas Bieber
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Fragrance Direct UK Pricing
JOOP Homme Eau de Toilette Spray 200ml
£26.95 - £90.00
Payment Methods
Accepted Payment Options:
Prices for items on Fragrancedirect.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Fragrance Direct UK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Fragrance Direct UK Pros & Cons
Pros
1
Competitive Pricing: Fragrance Direct offers genuine perfumes at significantly lower prices compared to retail stores, often up to 50% cheaper.
2
Wide Range of Products: The site stocks over 2,000 products from hundreds of big-name brands, designer labels, and high street favorites.
3
Fast and Efficient Delivery: Orders are fulfilled from a new state-of-the-art warehouse, ensuring timely delivery within 5 working days.
4
Value for Money: Many customers praise the site for offering great value for money.
5
Next Day Delivery Option: The company offers next day delivery for added convenience.
6
Value for Money: Many customers have praised the site for offering great value for money.
7
Fast and Efficient Delivery: Orders are fulfilled from a new state-of-the-art warehouse, ensuring timely delivery.
8
Positive Shopping Experience: The site has received excellent reviews for its service and choice of products.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unresponsive representatives and unresolved queries.
2
Quality Concerns: Several reviewers have expressed dissatisfaction with the quality of the perfumes, claiming they are often fake or watered down.
3
Packaging Issues: Some customers have experienced damaged or faulty products upon arrival.
4
Return Policy Limitations: The return policy requires items to be in pristine condition and the return must be raised within 60 days, which can be restrictive for some customers.
5
Mixed Delivery Experience: While some deliveries are quick and efficient, others have been delayed or experienced issues with tracking.
Fragrance Direct UK Features and Benefits
Features
Competitive Pricing
Fragrance Direct offers genuine perfumes at significantly lower prices compared to retail stores, often up to 50% cheaper.
Wide Range of Products
The site stocks over 2,000 products from hundreds of big-name brands, designer labels, and high street favorites.
Fast and Efficient Delivery
Orders are fulfilled from a new state-of-the-art warehouse, ensuring timely delivery within 5 working days.
Value for Money
Many customers praise the site for offering great value for money.
Next Day Delivery Option
The company offers next day delivery for added convenience.
New eCommerce Platform
Recently revamped its website to provide a more dynamic offer for its value-hunting consumers.
Positive Shopping Experience
The site has received excellent reviews for its service and choice of products.
Return Policy
Allows customers to return unwanted items if in pristine condition within 60 days of receipt, with refund processed in 3-5 working days.